Functions of Measures

This topic describes the measures that Process Platform BAM uses for monitoring business processes and to track volumes - that is, values and counts of different aspects of the processes and their associated transaction.

The following are the Standard Measures:

Table 1. Standard Measure for All Processes

Measure Name	Web Service Operation Name	Functionality
Total no. of instances for all processes	GetTotalNoOfInstancesForAllProcess	Provides the count of all instances for all processes.
Total no. of waiting instances for all processes	GetTotalNoOfInstancesForAllProcessForStatus	Provides the count of all instances with 'waiting' status for all processes.
Total no. of completed instances for all processes	GetTotalNoOfInstancesForAllProcessForStatus	Provides the count of all instances with 'complete' status for all processes.
Total no. of aborted instances for all processes	GetTotalNoOfInstancesForAllProcessForStatus	Provides the count of all instances with 'aborted' status for all processes.

Table 2. Standard Measure for Specific Process

Measure Name	Web Service Operation Name	Functionality
Average completion time of a process	GetAverageCompletionTimeForProcess	Provides average completion time for all instances of a specific process.
Total no. of instances of a process	GetTotalNoOfInstancesForProcess	Provides the total count of all instances for a specific process.
Total no. waiting instances of a process	GetTotalNoOfInstancesForProcessForStatus	Provides the count of all instances with 'waiting' status for a specific process.
Total no. of completed instances of a process	GetTotalNoOfInstancesForProcessForStatus	Provides the count of all instances with 'complete' status for a specific process.
Total no. of aborted instances of a process	GetTotalNoOfInstancesForProcessForStatus	Provides the count of all instances with 'aborted' status for a specific process.
Percentage of waiting instances of a Process	GetPercentageOfInstancesOfProcessByStatus	Provides the percentage of process instances with 'waiting' status with regard to total number of process instances.
Percentage of completed instances of a Process	GetPercentageOfInstancesOfProcessByStatus	Provides the percentage of process instances with 'complete' status with regard to total number of process instances.
Percentage of aborted instances of a Process	GetPercentageOfInstancesOfProcessByStatus	Provides the percentage of process instances with 'aborted' status with regard to total number of process instances.

Table 3. Standard Measure for Specific Activity

Measure Name	Web Service Operation Name	Functionality
Average completion time of an activity	GetAverageCompletionTimeForProcessAnActivity	Provides average completion time for all instances of a specific activity.
Total no. of instances of an activity	GetTotalNoOfInstancesForProcessAnActivity	Provides the count of all instances for a specific activity.
Total no. waiting instances of an activity	GetTotalNoOfInstancesForProcessByActivityByStatus	Provides the count of all instances with 'waiting' status for a specific activity.
Total no. completed instances of an activity	GetTotalNoOfInstancesForProcessByActivityByStatus	Provides the count of all instances with 'complete' status for a specific activity.
Total no. aborted instances of an activity	GetTotalNoOfInstancesForProcessByActivityByStatus	Provides the count of all instances with 'aborted' status for a specific activity.
Percentage of waiting instances of an activity	GetPercentageOfInstancesOfProcessByActivityByStatus	Provides the percentage of activity instances with 'waiting' status with regard to total number of activity instances.
Percentage of completed instances of an activity	GetPercentageOfInstancesOfProcessByActivityByStatus	Provides the percentage of activity instances with 'complete' status with regard to total number of activity instances.
Percentage of aborted instances of an activity	GetPercentageOfInstancesOfProcessByActivityByStatus	Provides the percentage of activity instances with 'aborted' status with regard to total number of activity instances.
Average Completion Time for Path	GetAverageCompletionTimeForPath	Provides the Average Time taken to traverse from the start of the process to end of the selected activity. Note: This measure is used for processes which have multiple activities leading to multiple completion paths. This is explained below with an example. For example, assume that a manufacturing company has an Order Approval Process which approves the customers order based on its Account status. If the Account status is OK, the order is shipped otherwise, the Order is cancelled. This process comprises two essential activities leading to completion of the process: Order shipped Order cancelled If the Process Manager wants Average Completion Time only for shipped orders then, it can be calculated by making use of the above measure which would calculate the average difference between Completion time of the Shipped Order activity and Start time of the Order Approval Process.

pp108 : Functions of Measures

Functions of Measures